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Credits are our universal currency for AI operations. Simple tasks like text responses use 5-15 credits. Image generation uses 8-16 credits. Video generation uses 50-150 credits depending on length. Avatar videos use more based on duration. You can see the exact credit cost before any operation runs.

We check your credit balance before starting any operation. If you don't have enough credits, the task won't start—you'll see an estimate and can top up. You're never charged for failed operations.

If you experience a technical issue where you were charged but didn't receive output, contact us with your conversation ID and we'll investigate. We refund credits for any confirmed platform errors. Unused credit balances can be refunded within 30 days of purchase.

Credit costs depend on the complexity of your request. Longer responses, multiple specialist agents, or higher-quality outputs use more credits. The estimate shown before generation is typically accurate within 20%. Check your transaction history in the dashboard for details.

No, credits never expire. Your balance carries over indefinitely. Use them whenever you need them.